Emergency / After-Hours Premium Pricing
Price your emergency or after-hours call-out from real overtime labor cost and dispatch overhead, not a round-number guess.
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Methodology
Formula: after-hours labor cost = loaded rate × overtime multiplier × minimum job hours. Recommended price = (after-hours labor cost + dispatch cost) / (1 - target margin).
Assumption: overtime multiplier and dispatch cost are editable assumptions, not researched benchmarks, since overtime policy and on-call compensation vary by owner.
Limitation: prices the minimum-call floor only, a longer after-hours job should be priced with the same overtime multiplier applied to its actual hours.